Why is Yelp important? Studies have shown that 85% of consumers use the internet to find local businesses, and being listed on review sites such as Yelp helps your business with its online presence and brand visibility. Claiming your business on Yelp allows you to manage your business information, share photos with customers and respond […]
Google Removes Reviews in New Google Plus – And What to Do
So you’ve probably noticed the recent Google+ page redesign and wondering why it happened. You’re also wondering where all your reviews went and what to do about it now… With the Google+ Local listing redesign, their focus is on the “communities” and “collections” part of the page, but reviews are still accessible on Google Search […]
How to Ask For Reviews from Your Customers (So You Actually Get Them!)
This article focuses on asking for reviews personally. If you’re looking for a guide on how to get more online reviews in general, subscribe to our email list because it’s coming soon. First of all, most businesses don’t even ask their customers for any kind of feedback on their service at all. Why? It’s probably […]
How Reviews Affect Your Bottom Line
How do customer reviews affect your business? In more ways than you probably imagined! The case for putting time & effort into your online reputation is actually a very easy one to make. In this article, we’ll explain the multitude of ways that reviews will ultimately impact the bottom line of your business. After reading […]
How to Claim Your CitySearch Business Listing
One of the keys to managing your online reputation is providing correct company information to consumers who want to research your company and leave a review. When you claim your listing, you can respond to customer reviews and establish your brand’s online presence. This will show your customers that you care about them enough to pay attention […]
How to Respond to Negative Reviews – 7 Master Tips
As a business owner, it can be tough to take criticism from customers, especially in an open, public forum like the internet. After all, a bad review from a customer is a direct insult to all of those countless hours and nights you’ve put into building our business! This business is your baby, and now someone […]






